Shipping + Returns

Shipping

Oh Honey! Bandana Co. is a small handmade shop, so each order is packed with care. Processing times may vary by product and season, and the final timing can be updated here once the shop's exact fulfillment schedule is confirmed.

Once your order ships, you will receive tracking information when available. Please make sure your shipping address is correct at checkout, as we are not able to guarantee changes after an order has been placed.

Local pick-up + delivery

Local porch pick-up or golf cart delivery may be available for nearby customers when arranged with Oh Honey! Bandana Co. If you have questions about local options, reach out before placing your order and we will be happy to help.

Returns + Exchanges

Every Oh Honey! bandana is handmade, so small variations in pattern placement are part of the charm. Please measure your pup's neck and check the Size Guide before purchasing.

Because these items are handmade and worn by pets, returns and exchanges may be limited to unused, unworn items in original condition. Personalized or custom pieces may not be eligible for return unless there is a mistake with the order.

If something arrives damaged or there is an issue with your order, please contact us within 7 days of delivery so we can help make it right.

Need help with sizing?

If you are unsure which size to choose, use your pet's neck measurement and check the Size Guide before ordering. You can also view our social media for real-life sizing examples or reach out to us for help finding the perfect fit.

Note: This policy should be reviewed before launch once processing times, shipping options, and final local pick-up or delivery rules are confirmed.